We are living in a system where everything exists on paper — government websites, mobile apps, and official contact numbers — yet, in reality, reaching the concerned authorities remains a challenge. Calls go unanswered, phones are switched off, and messages seem to disappear without response. When basic civic issues arise, residents often feel unheard within the system.
In Marenahalli, Vijayanagar, Bengaluru, a recently laid cement road was dug up for work and left incomplete. Stones and debris have been left scattered, and drainage openings remain exposed, creating serious inconvenience for residents in the area.
Complaint registered on BBMP SmartNet portal regarding incomplete road work in Vijayanagar.
The situation has made it difficult for residents to move vehicles in and out of their homes, especially two-wheelers. In some cases, house steps have been affected. More importantly, stones are entering drainage openings, raising concerns about blockage and possible overflow of wastewater into nearby homes.
Attempts were made to contact the concerned officials using the available contact numbers, but most calls were either unanswered or out of network coverage. A complaint was also registered through the BBMP SmartNet system and shared via WhatsApp, but no visible action has been taken so far.
This situation raises important questions about the effectiveness of civic grievance systems. While digital platforms allow citizens to register complaints, delays in ground-level action continue to affect daily life.
Residents are hoping that the authorities will take timely action to address the issue and prevent further inconvenience, especially before it leads to more serious drainage and sanitation problems.
This article highlights an incomplete road work issue in Marenahalli, Vijayanagar, Bengaluru, where residents are facing serious inconvenience due to lack of response from authorities despite raising complaints through official channels.